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Locations

Tier 1 cities — full list of 77 provinces below

WhatsApp Marketing — WhatsApp Business API campaigns, automation, and customer-service flows.

WhatsApp marketing that respects opt-ins

WhatsApp Business API campaigns, automation, and customer-service flows.

About this service

WhatsApp is the channel Thai customers actually open. Email open rates in Thailand sit at 12-18%; WhatsApp messages get read at 95%+ within an hour. Most Thai businesses still try to nurture leads by email and wonder why nothing converts.

Signs your WhatsApp marketing is broken (or missing)

  • No WhatsApp Business account

    you're still using personal WhatsApp for customers

  • No broadcast list

    you can't message your past customers as a group

  • No catalog set up

    buyers can't browse your products inside the chat

  • No chatbot for FAQs

    you answer the same 10 questions manually every day

  • Single staff handling all messages

    bottleneck, slow response, lost leads

  • No labels / no CRM integration

    every conversation starts from scratch

  • Email-only lead nurture

    your "drip campaign" goes to spam in Thailand

How weak WhatsApp marketing impacts you

FAQ

Frequently asked questions

Common questions about our WhatsApp marketing service.

Is WhatsApp marketing legal in Thailand?

Yes, with PDPA compliance — meaning explicit consent before sending marketing messages. We help you set up the consent workflow and document compliance for audit purposes.

Can you send bulk messages without getting banned?

We use the official WhatsApp Business API, which has higher delivery limits and full Meta approval. Gray-market bulk-sender tools get phones banned within days.

What's the difference between LINE marketing and WhatsApp marketing?

LINE dominates among Thai-only audiences (Bangkok consumers, students, government). WhatsApp dominates among expats, tourists, B2B, and Thai businesses with international clients. Most retailers benefit from both — we can run them in parallel.

Can you integrate WhatsApp with my CRM?

Yes. We've integrated WhatsApp Business with HubSpot, Salesforce, and custom CRMs. Conversations flow into your CRM as records, and CRM events such as an order being placed can trigger WhatsApp messages via a custom plugin.

What you get

Ready to start with WhatsApp Marketing?

Talk to our Pattaya team. Free audit, no email required — straight to WhatsApp.

LINEWhatsAppCall