About this service
Social media engagement isn't posting four times a week and ghosting your audience. It's responding to every comment within an hour, surfacing the questions Thai customers actually have, and building a community Google notices.
Signs your social media is dead-on-arrival
Post and ghost
content goes out, no comments are answered, no DMs replied to
No Thai-language content
your captions are English-only in a Thai market
Same content across every platform
Facebook post recycled to IG to LINE to TikTok unchanged
No community management
competitors steal your audience because they engage
Low engagement rate
under 1% means the algorithm is suppressing your reach
No video content
IG Reels, TikTok, Facebook Reels punish accounts without short-form video
DMs go unanswered for 24+ hours
buyers move to the competitor who replied first
How weak social impacts your business
Social sits in our digital marketing suite. We pair the content cadence with WhatsApp campaigns for direct response and content writing for the long-form thought-leadership pieces social posts excerpt from.
Brand invisibility
without engagement, the algorithm shows your posts to fewer and fewer people
Lost customer service moments
every unanswered DM is a customer who buys elsewhere
No social proof
competitors with active comment sections look more trusted
Slow organic growth
paid-only social means you depend on ad spend to be visible
Missed search opportunities
TikTok and Instagram are search engines for Gen Z Thai buyers
What we deliver
Content calendar
monthly plan, platform-tailored, Thai and English where appropriate
Daily community management
every comment, DM, mention answered within 4 hours
Video-first strategy
Reels, Shorts, TikTok native content (we shoot or coordinate with your team)
Hashtag + caption research
what Thai users actually search
Platform-specific tactics
IG carousels, Facebook longposts, TikTok hooks, LINE OA broadcasts
Monthly engagement report
reach, engagement rate, follower growth, top posts
Crisis response playbook
what to do when something goes wrong publicly
Related services
This service is one piece of our full digital marketing services lineup. It works best alongside:
- the wider digital marketing programme — where social is one channel of several
- WhatsApp marketing — captures the warm leads social generates
- content writing — supplies the captions, scripts, and copy
Not sure which combination fits? Get a free audit and we will recommend the smallest engagement that hits your goal.