About this service
Google Business Profile (formerly Google My Business) is the single most important local-search asset most Thai businesses have — alongside province-level coverage on our locations hub — and it's the one most often left half-built.
Signs your Google Business Profile is hurting you
- You don't appear in the Map Pack when customers search "Google My Business your city"
- Your profile shows old hours, wrong phone, or no photos
- Under 20 Google reviews — competitors have 100+ and are ranked above you
- No posts or updates for the last 6 months
- No replies to reviews — including the negative ones
- Multiple duplicate listings for the same business (a hidden Google ranking penalty)
- Wrong primary category — you're listed as "Marketing Agency" when you're a specific niche
- Address not verified by Google postcard
How a weak Google Business Profile impacts you
The Map Pack — the three businesses Google shows above the normal search results on local queries — accounts for 40-60% of local clicks. If you're not in it, you're invisible to walk-in customers.
Lost walk-in traffic
customers who would have walked into your shop go to the competitor in the Map Pack
Lower trust
incomplete profiles signal "unprofessional" or "closed" to buyers
No review velocity
Google rewards businesses that get steady review flow; you get none
Wasted Google Ads spend
well-optimised profiles dramatically reduce paid-ad costs because Google trusts the business more
What we deliver
Google Business Profile work amplifies Google Maps SEO, SEO for small business, and the broader SEO programme. For multi-location operators we extend it with Local SEO at scale via mass pages.
Full profile rebuild
categories, attributes, services, products, photos, posts
Verification + duplicate cleanup
one canonical listing, address verified, ownership transferred
Review-acquisition system
automated post-purchase ask via WhatsApp or LINE
Review response strategy
every review (positive and negative) replied to within 24 hours
Local citations
consistent NAP across 20+ Thai directories (Yellowpages.co.th, Wongnai, etc.)
Monthly Map Pack tracking
rankings across "near me" + city-level keywords
A properly optimised Google Business Profile moves businesses from invisible to Map Pack top-3 within 60-90 days in most Thai second-tier cities.
Related services
This service is one piece of our full digital marketing services lineup. It works best alongside:
- Google Maps SEO — extends the Map Pack work beyond profile setup
- SEO for small business — is the most common pairing for GMB clients
- the full SEO programme — captures the searches that aren't local-pack
Not sure which combination fits? Get a free audit and we will recommend the smallest engagement that hits your goal.