About this service
Google Business Profile (formerly Google My Business) is the single most important local-search asset most Thai businesses have — alongside province-level coverage on our locations hub — and it's the one most often left half-built.
Signs your Google Business Profile is hurting you
- You don't appear in the Map Pack when customers search "google my business your city"
- Your profile shows old hours, wrong phone, or no photos
- Under 20 Google reviews — competitors have 100+ and are ranked above you
- No posts or updates for the last 6 months
- No replies to reviews — including the negative ones
- Multiple duplicate listings for the same business (a hidden Google ranking penalty)
- Wrong primary category — you're listed as "Marketing Agency" when you're a specific niche
- Address not verified by Google postcard
How a weak Google Business Profile impacts you
The Map Pack — the three businesses Google shows above the normal search results on local queries — accounts for 40-60% of local clicks. If you're not in it, you're invisible to walk-in customers.
- Lost walk-in traffic — customers who would have walked into your shop go to the competitor in the Map Pack
- Lower trust — incomplete profiles signal "unprofessional" or "closed" to buyers
- No review velocity — Google rewards businesses that get steady review flow; you get none
- Wasted Google Ads spend — well-optimised profiles dramatically reduce paid-ad costs because Google trusts the business more
What we deliver
Google Business Profile work amplifies Google Maps SEO, SEO for small business, and the broader SEO programme. For multi-location operators we extend it with Local SEO at scale via mass pages.
- Full profile rebuild — categories, attributes, services, products, photos, posts
- Verification + duplicate cleanup — one canonical listing, address verified, ownership transferred
- Review-acquisition system — automated post-purchase ask via WhatsApp or LINE
- Review response strategy — every review (positive and negative) replied to within 24 hours
- Local citations — consistent NAP across 20+ Thai directories (Yellowpages.co.th, Wongnai, etc.)
- Monthly Map Pack tracking — rankings across "near me" + city-level keywords
A properly optimised Google Business Profile moves businesses from invisible to Map Pack top-3 within 60-90 days in most Thai second-tier cities.
Related services
This service is one piece of our full digital marketing services lineup. It works best alongside:
- Google Maps SEO — extends the Map Pack work beyond profile setup
- SEO for small business — is the most common pairing for GMB clients
- the full SEO programme — captures the searches that aren't local-pack
Not sure which combination fits? Get a free audit and we will recommend the smallest engagement that hits your goal.