E-commerce Development in Songkhla

E-commerce is where digital marketing meets revenue. Most Thai online stores leak money at three points: the product page, the checkout flow, and the post-purchase nurture. Fix all three and revenue typically lifts 30-50%.

• Cart abandonment over 70% — industry benchmark is 65-69%; you're worse
• Slow checkout — more than 3 steps, or more than 60 seconds total
• Missing Thai payment options — no PromptPay, no TrueMoney, no SCB Easy QR
• No mobile checkout flow — your responsive design breaks at the payment step
• No abandoned cart emails — leaving 20-30% recoverable revenue on the table
• Product images are 5MB each — pages take 8 seconds to load
• No related products — average order value is single-item only
• No reviews or ratings — buyers default to OTAs/marketplaces instead of your store
• Inventory not synced — selling items you don't have, then disappointing customers

E-commerce sits on the WordPress development base. We build Thai-specific payment plugins (PromptPay, TrueMoney) and harden the store with server configuration for traffic spikes.

• Wasted ad spend — driving traffic to a broken funnel means paying for clicks that never convert
• Lower AOV — without upsells and related products, every order is single-item
• Customer service overload — most "where's my order?" calls come from store UX gaps
• Lost mobile market — 70%+ of Thai e-commerce traffic is mobile; if mobile doesn't work, neither does your business

• Platform setup — WooCommerce, Shopify, or custom — chosen for your scale and product type. See past e-commerce builds in our portfolio.
• Thai payment gateway integration — PromptPay, TrueMoney, Omise, SCB Easy QR, KBank QR, plus cards
• Checkout optimisation — 1-page checkout, address autocomplete, payment-first flow
• Mobile-first cart flow — designed for 375px Android (Thailand's dominant device class)
• Abandoned cart recovery — 3-email sequence + WhatsApp nudge for 20-30% recovery rate
• Product page rebuild — better imagery, lazy loading, reviews, related products, social proof
• Shipping integration — Kerry, Flash, J&T, Thailand Post, plus Shopee/Lazada-style same-day options
• Analytics + funnel tracking — see exactly where buyers drop off

This service is one piece of our full digital marketing services lineup. It works best alongside:

• WordPress development — is the platform we usually build on
• custom plugin development — adds Thai payment gateways and shipping
• server configuration — handles the traffic spikes of a working store

Not sure which combination fits? Get a free audit and we will recommend the smallest engagement that hits your goal.

• Songkhla Province covers Hat Yai as its commercial centre, plus Songkhla City (the historic provincial capital), plus the southern districts adjacent to the Malaysia border (Sadao, Padang Besar)
• Songkhla City itself is much smaller than Hat Yai — older, more traditional, with a fishing and seafood economy supplemented by tourism around the Lake Songkhla area and Old Town
• The province has higher Bahasa Malaysia and English search activity than most Thai provinces
• We treat Songkhla and Hat Yai as a single integrated market for most clients, with location-specific landing pages for each

• Retail
• Cross-border Trade (Malaysia)
• Education
• Fishing
• Tourism

• Songkhla Old Town
• Hat Yai
• Sadao border
• Samila Beach
• Lake Songkhla area

Our team is in Pattaya, roughly a domestic flight from Songkhla. We are honest about being a Pattaya team that serves Songkhla — not a fake local office.