E-commerce is where digital marketing meets revenue. Most Thai online stores leak money at three points: the product page, the checkout flow, and the post-purchase nurture. Fix all three and revenue typically lifts 30-50%.
Signs your e-commerce store is leaking money
- Cart abandonment over 70% — industry benchmark is 65-69%; you're worse
- Slow checkout — more than 3 steps, or more than 60 seconds total
- Missing Thai payment options — no PromptPay, no TrueMoney, no SCB Easy QR
- No mobile checkout flow — your responsive design breaks at the payment step
- No abandoned cart emails — leaving 20-30% recoverable revenue on the table
- Product images are 5MB each — pages take 8 seconds to load
- No related products — average order value is single-item only
- No reviews or ratings — buyers default to OTAs/marketplaces instead of your store
- Inventory not synced — selling items you don't have, then disappointing customers
How a leaking store impacts your business
E-commerce sits on the WordPress development base. We build Thai-specific payment plugins (PromptPay, TrueMoney) and harden the store with server configuration for traffic spikes.
- Wasted ad spend — driving traffic to a broken funnel means paying for clicks that never convert
- Lower AOV — without upsells and related products, every order is single-item
- Customer service overload — most "where's my order?" calls come from store UX gaps
- Lost mobile market — 70%+ of Thai e-commerce traffic is mobile; if mobile doesn't work, neither does your business
What we deliver
- Platform setup — WooCommerce, Shopify, or custom — chosen for your scale and product type. See past e-commerce builds in our portfolio.
- Thai payment gateway integration — PromptPay, TrueMoney, Omise, SCB Easy QR, KBank QR, plus cards
- Checkout optimisation — 1-page checkout, address autocomplete, payment-first flow
- Mobile-first cart flow — designed for 375px Android (Thailand's dominant device class)
- Abandoned cart recovery — 3-email sequence + WhatsApp nudge for 20-30% recovery rate
- Product page rebuild — better imagery, lazy loading, reviews, related products, social proof
- Shipping integration — Kerry, Flash, J&T, Thailand Post, plus Shopee/Lazada-style same-day options
- Analytics + funnel tracking — see exactly where buyers drop off
Related services
This service is one piece of our full digital marketing services lineup. It works best alongside:
- WordPress development — is the platform we usually build on
- custom plugin development — adds Thai payment gateways and shipping
- server configuration — handles the traffic spikes of a working store
Not sure which combination fits? Get a free audit and we will recommend the smallest engagement that hits your goal.
How e-commerce development works in Loei
- Loei is the cool-weather corner of Isaan — mountain landscapes, Phu Kradueng National Park, the riverside town of Chiang Khan, and the Phi Ta Khon ghost festival in Dan Sai
- Domestic cool-season tourism is the dominant economic driver, particularly between November and February, with Bangkok and Korat visitors filling the boutique guesthouses along the Mekong in Chiang Khan and the mountain resorts around Phu Ruea
- Search behaviour is heavily Thai-language with seasonal spikes around the cool season
- Competition is moderate during peak season and lighter in the shoulder months
Industries we serve in Loei
- Tourism (Mountain)
- Agriculture
- F&B
- Hospitality
Areas we cover
- Mueang Loei
- Chiang Khan
- Phu Kradueng
- Dan Sai
Our local model
Our team is in Pattaya, roughly a few hours by road from Loei. We are honest about being a Pattaya team that serves Loei — not a fake local office.