BROADCASTS & CHATBOTS
WhatsApp Campaigns That Respect the Inbox
In Thailand, email gets skimmed and phone calls get ignored — but a WhatsApp message gets read. Backlink Hut builds WhatsApp channels for business: opt-in broadcast lists, chatbots that answer common questions instantly, and drip sequences that follow up leads without you lifting a finger. Everything is permission-based and compliant, so your number stays trusted rather than blocked. We run it for businesses across Pattaya and the Eastern Seaboard, and remotely for clients in more than 30 countries.
How do WhatsApp campaigns work for a business?
Customers opt in — through your website, a QR code in-store, or an ad. From there, you can send broadcasts for offers and news, let a chatbot handle repeat questions such as prices and opening hours, and run automated follow-up sequences for new enquiries. We set up, write and manage all of it.
Broadcasts, Chatbots and Drip Sequences
Broadcasts are the workhorse. We build opt-in lists from your existing customers and new enquiries, segment them — regulars, new leads, past buyers — and write short messages that feel personal rather than mass-sent. Because a broadcast lands in the same place as messages from family and friends, the tone matters: we keep it useful, occasional and easy to reply to, never pushy.
Chatbots take the repetition off your plate. We map the questions you answer every day — prices, directions, availability, booking steps — and build automated replies that resolve them instantly, then hand anything unusual to a human. Drip sequences do the patient work: a new enquiry receives a planned series of follow-up messages, so a lead that was not ready to buy today is still hearing from you next week.
Done Compliantly, So Your Number Stays Safe
WhatsApp is strict about spam, and so are we. We only message people who have opted in, we never buy contact lists, and every broadcast includes a simple way to opt out. That discipline is not just good manners — it protects your number from being reported and blocked, which is the fastest way to lose the channel entirely. Built properly, the list becomes a business asset you own.
The channel works hardest when it is connected to everything else. We add opt-ins to your website and social media profiles, route enquiries from Google Ads straight into automated sequences, and send order updates for e-commerce stores. Paired with email marketing for longer newsletters, WhatsApp handles the short, timely messages — and because Backlink Hut is open 24 hours on WhatsApp ourselves, we practise what we sell.
What's Included
- Opt-in list building and segmentation
- Broadcast campaigns written and scheduled
- Chatbot setup for common questions
- Automated drip sequences for new leads
- QR codes and website opt-in points
- Compliance setup with easy opt-outs
- Monthly reporting on replies and results
FAQ
Common Questions
Yes, when it is done with consent. We follow WhatsApp's business rules: recipients opt in, every message includes an opt-out, and lists are never bought or scraped. That keeps your number in good standing and your messages welcome — the blast-random-numbers shortcut is exactly what we refuse to do.
Not if it is scoped honestly. The bot handles the questions with fixed answers — hours, prices, location, booking steps — and passes everything else to a person. Customers get instant answers at midnight instead of silence, and you only step in for conversations that genuinely need you. We write every reply in your tone.
Yes — building the list is part of the service. We place opt-in points where your customers already are: your website, in-store QR codes, ad campaigns and existing chat enquiries. The list grows with real, interested contacts from day one, which is slower than buying numbers but is the only version worth having.
Message us on WhatsApp at +66 93 004 4098 — we are open 24 hours — or email service@backlinkhut.com. We will look at how enquiries currently reach you, then propose a setup covering broadcasts, chatbot and follow-ups. We work in person across the Eastern Seaboard and remotely worldwide.