About this service
Email is dead in B2C Thailand. Open rates sit at 12-18% versus 40%+ in the US. But for B2B, expat audiences, and abandoned-cart recovery, email still delivers $30-40 in revenue per dollar spent — if the deliverability and segmentation are right.
Signs your email marketing isn't working
- List barely growing — under 50 new subscribers per month with no clear lead magnet
- No welcome series — new subscribers get nothing for 30 days then a generic newsletter
- No segmentation — everyone gets the same email regardless of buying stage
- Open rates under 12% even in B2B (good benchmark: 25-35%)
- High unsubscribe + spam complaint rate — your deliverability is decaying
- No cart abandonment / re-engagement automation — leaving money on the table
- Sending from a free Gmail address — destroys deliverability
- No A/B testing — same subject line style for years
How weak email impacts your business
Email works best as part of an integrated digital marketing programme where the same lead is nurtured through WhatsApp and content marketing.
Customer LTV stalls
without re-engagement nurture, repeat purchase rate flatlines
Cart abandonment compounds
70% of carts abandoned; without recovery emails, that's permanent lost revenue
No top-of-funnel content
you have nothing to send to lead-magnet downloads
Sender reputation damage
bad sending habits trash your domain reputation for years
Lost B2B pipeline
long-cycle B2B deals need nurture; email is still the channel for that
What we deliver
Deliverability setup
SPF, DKIM, DMARC records configured to keep you out of spam
List growth playbook
lead magnets, popups, content upgrades, footer signup
Welcome series
5-7 emails over 30 days introducing brand and warming up to purchase
Cart abandonment automation
3-email sequence over 7 days, ~20-30% recovery typical
Win-back series
re-activate dormant subscribers before they go cold permanently
Segmentation
by purchase history, engagement, geography, language
A/B testing
subject lines, send times, CTA placement tested monthly
Monthly performance report
opens, clicks, conversions, revenue per email
Related services
This service is one piece of our full digital marketing services lineup. It works best alongside:
- our digital marketing programme — places email inside the full funnel
- WhatsApp marketing — is the messaging counterpart for Thai-speaking lists
- content writing — produces the email copy that converts
Not sure which combination fits? Get a free audit and we will recommend the smallest engagement that hits your goal.